4DCell – Terms and Conditions

Returns Policy Damaged or Incorrect Goods

We hope that you will be pleased with your purchase. However, in the unlikely event that you should receive damaged or incorrect goods in your delivery, then please notify us within 7 business days of receipt. You will be offered the option of a refund or an exchange (provided the goods are in stock). You may be asked to return goods to us for inspection and we will refund the cost of return postage. Should the damaged or incorrect item be no longer available, you will be given the option of a refund. Please note that goods that become damaged or broken after 7 business days of receipt cannot be returned.

Unwanted items and cancellations

If for any reason you do not wish to keep your purchase and would like a store credit, then please notify us within 7 business days of receipt. We cannot accept unwanted returns that have been opened, used or damaged by the customer. We will only issue a credit upon receipt of all returned goods. Please note that we are unable to refund your costs in returning unwanted goods or the delivery costs of sending the goods to you in the first place. If you wish to cancel your order please email us immediately on contact@4dcell.com.

Privacy Policy

Customer details remain private and confidential and will not be released to a third party unless required to do so by law. We use the information we collect about you to process orders, to provide a more personalized shopping experience and, if you request, to notify you of products, special offers or other information that may be of interest to you. We do not sell or pass on any personal information to any other Companies or Organizations.

Payments & Procedures

Payment from private customers must be paid for in advance of shipment. Trade orders from registered companies or organizations can be invoiced. Payment is due strictly within 30 days of the invoice date.

Products & Prices

Please note that some goods may vary in style, color or detail from the image shown. We reserve the right to change prices at any time without notice. Important : read all Instructions, warnings and precautions prior to use.

Limitation of warranty

4DCELL explicitly disclaims all warranties, express or implied, for any period during which the goods are operated or stored not in accordance with the technical specifications. 4DCELL does not assume any liability arising out of any application or use of any product or circuit and specifically disclaims any and all liability, including without limitation consequential or incidental damages. All operating parameters, including without limitation recommended parameters, must be validated for each customer’s applications by customer’s technical experts. Recommended parameters can and do vary in different applications. 4DCELL reserves the right, without further notice, (i) to change the product specifications and/or the information in this document and (ii) to improve reliability, functions and design of this product. The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance by the Customer, Customer-supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product, or improper site preparation and maintenance.

Exclusive remedies

The remedies provided herein are the customer’s sole and exclusive remedies. 4DCELL shall not be liable for any direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory. No other warranty is expressed or implied. 4DCELL specifically disclaims the implied warranties of merchantability and fitness for a particular purpose.

Assistance

4DCELL Sales and Service office for further information on 4DCELL full line of Support Programs. See: www.4dcell.com. The following general safety precautions must be observed during all phases of operation, service, and repair of this instrument. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture, and intended use of the instrument. 4DCell assumes no liability for the customer’s failure to comply with these requirements.

General

Caution for research use only: wear proper body protection during experience. Do not operate in an explosive environment. Do not operate in wet/damp conditions. Do not use this product as safety or emergency stop devices or in any other application where failure of the product could result in personal injury. The protective features of this product may be impaired if it is used in a manner not specified in the operating instructions. Before installing, handling, using or servicing this product, please consult the data sheet and user guide. Failure to comply with these instructions could result in death or serious injury. If the buyer shall purchase or use 4DCELL products for any unintended or unauthorized application, the buyer shall defend, indemnify and hold harmless 4DCELL and its officers, employees, subsidiaries, affiliates and distributors against all claims, costs, damages and expenses, and reasonable attorney fees arising out of, directly or indirectly, any claim of personal injury or death associated with such unintended or unauthorized use, even if 4DCELL shall be allegedly negligent with respect to the design or the manufacture of the product.

ESD precautions

The inherent design of this component causes it to be sensitive to electrostatic discharge (ESD). To prevent ESDinduced damage and/or degradation, take customary and statutory ESD precautions when handling this product.

Environmental conditions

This instrument is intended for indoor use. It is designed to operate at a maximum relative humidity of 60% and at altitudes of up to 2000 meters. Operating temperature range is +5°C to 50°C. Do not operate in an explosive atmosphere. Do not operate the instrument in the presence of flammable gases or fumes. Before applying power, verify that the line voltage matches the product’s input voltage requirements and the correct fuse is installed. Use only the specified line cord for this product and make sure the line cord is certified for the country of use.

Fuses

Only fuses with the required rated current, voltage, and specified type (normal blow, time delay, etc.) should be used. Do not use repaired fuses or short circuited fuse holders. To do so could cause a shock or fire hazard. Keep away from live circuits Operating personnel must not remove instrument covers.

Component replacement

Component replacement and internal adjustments must be made by qualified service personnel from 4DCELL company only, subject to the loss of the warranty. Do not replace components with power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power, discharge circuits and remove external voltage sources before touching components. Do not service or adjust alone. Do not attempt internal service or adjustment unless another person, capable of rendering first aid and resuscitation, is present. Do not substitute parts or modify instrument. Because of the danger of introducing additional hazards, do not install substitute parts or perform any unauthorized modification to the instrument. Return the instrument to an 4DCELL Office for service and repair to ensure that safety features are maintained. Instruments which appear damaged or defective should be made inoperative and secured against unintended operation until they can be repaired by qualified service personnel.

CE compliance

This product meets the essential requirements of applicable European Directives, as amended for CE marking, as follows: Electromagnetic Compatibility COUNCIL DIRECTIVE 89/336/EEC of 3 May 1989. This directive has been amended by the following Council Directives: (i) 92/59/eec of 29 June 1992 (General Product Safety) ; (ii) 93/68/eec of 22 July 1993 (CE Marking directive); (iii) 99/5/ec: Directive of Radio Equipment & Telecommunications Terminal Equipment (R&TTE).

Delivery

Delivery dates are indicative. 4DCELL shall not be liable for any delay in delivery. Claims arising from delivery delays will not lead to any financial compensation from 4DCELL company. In case of major delays in delivery dates, claims will be treated amicably.